Frequently Asked Questions
Everything you need to know about our premium apparel and service.
What is the typical shipping timeframe for my order?
We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 10-14 business days depending on your location.
How do I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garment to ensure a perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can choose between a full refund to your original payment method or an exchange for a different size.
What materials are used in Fenris Workshop garments?
We prioritize quality and sustainability, using premium materials such as 100% organic cotton, recycled polyester, and high-grade wool blends to ensure durability and comfort.
How should I care for my items to ensure they last?
To maintain the integrity of our fabrics, we recommend washing in cold water with similar colors and hanging to dry. Specific care instructions are also printed on the internal label of every garment.
Do you offer international shipping?
Yes, Fenris Workshop ships worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific destination and local customs regulations.